No refill of magical essence after in Alchemy workshop

Post » Sat Aug 17, 2013 9:42 am

****Mod Edit****
Greetings Monarchs!

Our Team is aware of this and currently investigating the issue. We ask for your patience and we will keep you posted once we get an update.

Again, Thank You for your patience and understanding.


IronBob


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UPDATE!

Please read Rowdy Kramer's explanation on how to replenish the Magical Essence in your Alchemy Workshop.

Thanks for helping us out and much appreciated!

~Cheers!


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The Magical Essence does not replenish unless you open the Alchemy Workshop and then stay in game, or if you use one and then refresh the game.

The countdown clock does not start until you open the Workshop in-game.

Example - I did not use my Workshop at all yesterday. I had used up all of my Essence the day before and gave up. This morning, I opened the Workshop. I had ONE Magical Essence and the clock said "29:58" (or very close to it).

I did other things for a half-hour and then came back to the Workshop. I had 2 Essences. I used both Essences for Tier 4 prizes, leaving me zero. I refreshed the game, came back to the Workshop and had 8 Essences.

OS
Win7 Home Premium

Browsers/Flash Version
Cyberfox 23.0 / Flash 11.8.800.94
Waterfox 18.0.1 / Flash 11.8.800.94
Chrome 28.0.1500.95 / Flash 11.8.800.97 (pepperflash disabled)
****End Edit****


In Theraphy of ALchemy we are supposed to get 1 Magical Essence every 30 mn but I got none in more than 1 hour...
User avatar
Rude_Bitch_420
 
Posts: 3757
Joined: Wed Aug 08, 2007 2:26 pm

Post » Sat Aug 17, 2013 8:45 am

Same problem here. Not getting Magical Essence every 30 minutes.


https://gameshs.com/profile/3609001475...my_profile_pic
User avatar
Nitol Ahmed
 
Posts: 3637
Joined: Thu May 03, 2007 7:35 am

Post » Sat Aug 17, 2013 4:16 pm

Noted on this one and I'll pass this on to our Dev Team.
User avatar
Sherry Speakman
 
Posts: 3761
Joined: Fri Oct 20, 2006 1:00 pm

Post » Sat Aug 17, 2013 12:55 pm

same here none after 3 hours it keeps cycling back to 30 minutes
User avatar
Rhiannon Jones
 
Posts: 3648
Joined: Thu Sep 21, 2006 3:18 pm

Post » Sat Aug 17, 2013 10:43 am

Same for me. No new magical essence.
User avatar
CYCO JO-NATE
 
Posts: 3517
Joined: Fri Sep 21, 2007 12:41 pm

Post » Sat Aug 17, 2013 2:28 pm

Same for me. No new magical essence.
Add me to the list...just keeps counting down, but nothing is added. It took me forever (duh!) to figure out I only had to combine tier 2 items to continue Alistair's quest, but now I have no magical essence to do it. My fault, but need the essence to continue. Hope it gets fixed quickly!
User avatar
Sasha Brown
 
Posts: 3652
Joined: Sat Jan 20, 2007 4:46 pm

Post » Sat Aug 17, 2013 7:39 am

Thanks, Iron Bob! Hope it's a quick fix.
User avatar
Jacob Phillips
 
Posts: 3795
Joined: Tue Aug 14, 2007 9:46 am

Post » Sat Aug 17, 2013 1:31 am

Noted on this one and I'll pass this on to our Dev Team.
Same here,it does NOT refill..another glitch..sigh..
User avatar
BRAD MONTGOMERY
 
Posts: 3617
Joined: Mon Nov 19, 2007 10:43 pm

Post » Sat Aug 17, 2013 1:05 pm

i'm having the same issue. all day and it keeps recycling back to 30 minutes.
User avatar
oliver klosoff
 
Posts: 3776
Joined: Sun Nov 25, 2007 1:02 am

Post » Sat Aug 17, 2013 3:49 am

Same here...
User avatar
tannis
 
Posts: 3607
Joined: Sat Dec 09, 2006 11:21 pm

Post » Sat Aug 17, 2013 2:18 pm

Same here. Also some items (trinket box, fortis brick) don't seem to make it into inventory.

LOVE the new feature though - so nice to use up some of the random stuff I have accumulated.
User avatar
bonita mathews
 
Posts: 3566
Joined: Sun Aug 06, 2006 5:04 am

Post » Sat Aug 17, 2013 7:51 am

Same here...
User avatar
Jordan Moreno
 
Posts: 3627
Joined: Thu May 10, 2007 4:47 pm

Post » Sat Aug 17, 2013 12:58 pm

ditto. I even stuck around in my kingdom for 30min without visiting, just in case it was only counting active time. no essence
User avatar
Big mike
 
Posts: 3724
Joined: Fri Sep 21, 2007 6:38 pm

Post » Sat Aug 17, 2013 5:15 pm

The magical essence is not replenishing every 20 minutes.
User avatar
Hannah Whitlock
 
Posts: 3750
Joined: Sat Oct 07, 2006 12:21 am

Post » Sat Aug 17, 2013 2:40 pm

I've waited over 12 hours and timer keeps recycling but I have not gotten one single Magical Essence in all that time. Unable to continue with the quest. Please fix this glitch
User avatar
Danger Mouse
 
Posts: 3599
Joined: Sat Oct 07, 2006 9:55 am

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