problems with inbox

Post » Mon Oct 12, 2015 11:13 pm

The only thing in my inbox this morning were pop ups for other games and game invitations. Where are those items that I had waiting to be accepted, parts requests and confirmations? My sisters are also having the same problem. Tried all the trouble shooting and even written yet again to customer support. Any one else having this problem?
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Rob Smith
 
Posts: 3786
Joined: Wed Oct 03, 2007 5:30 pm

Post » Tue Oct 13, 2015 2:09 am

Yup.. Me too.. Grey bar across the bottom of the screen too..
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X(S.a.R.a.H)X
 
Posts: 3840
Joined: Tue Feb 20, 2007 2:38 pm

Post » Mon Oct 12, 2015 11:36 pm

The only thing in my inbox this morning were pop ups for other games and game invitations. Where are those items that I had waiting to be accepted, parts requests and confirmations? My sisters are also having the same problem. Tried all the trouble shooting and even written yet again to customer support. Any one else having this problem?
The problem appears to be universal - however, if you open the envelope on Facebook you will get your requests and confirmations and energy
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Dawn Porter
 
Posts: 3789
Joined: Sun Jun 18, 2006 11:17 am

Post » Mon Oct 12, 2015 5:27 pm

I'm getting nothing on gameshs itself and on FB I'm only getting Help Requests, no items I've requested.
The problem appears to be universal - however, if you open the envelope on Facebook you will get your requests and confirmations and energy
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Kristina Campbell
 
Posts: 3868
Joined: Sun Oct 15, 2006 7:08 am

Post » Tue Oct 13, 2015 2:46 am

I'm getting nothing on gameshs itself and on FB I'm only getting Help Requests, no items I've requested.
I am waiting to see how this shakes out - but what I have seen in my inbox - that requests for the same thing are bundled and acceptances are not shown in the inbox.
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Marquis T
 
Posts: 3689
Joined: Fri Aug 31, 2007 4:39 pm

Post » Mon Oct 12, 2015 3:44 pm

I am waiting to see how this shakes out - but what I have seen in my inbox - that requests for the same thing are bundled and acceptances are not shown in the inbox.
Aside from the usual energy/coins gifts, other notifications and the requests for help, my inbox also says that "so-and-so sent you the item you requested" then has a button that says "send gift back". I actually like the new inbox format.
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Dan Scott
 
Posts: 3840
Joined: Sun Nov 11, 2007 3:45 am

Post » Mon Oct 12, 2015 5:09 pm

hello, I have not been able to open the facebook envelope.
I know there are pending energy gifts to accept, and friends's requests, but the envelope/inbox just won't open...
please let me know how to access the requests.
thank you.
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sara OMAR
 
Posts: 3885
Joined: Wed Jul 05, 2006 11:18 pm

Post » Mon Oct 12, 2015 7:43 pm

My inbox never empties when I reboot or re -enter the game. Every time I have the same contents.( 198 of them!)
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Alexx Peace
 
Posts: 3754
Joined: Thu Jul 20, 2006 5:55 pm

Post » Tue Oct 13, 2015 2:40 am

is there someone that monitors and replies to these posts?
I still have not been able to access my inbox.
is there another way besides the envelope on facebook?
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Blaine
 
Posts: 3828
Joined: Wed May 16, 2007 4:24 pm

Post » Mon Oct 12, 2015 6:31 pm

I 'm not able to open the inbox even if in the app center says i have more than 100 pending requests.
That 's not the first time though
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Sanctum
 
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Joined: Sun Aug 20, 2006 8:29 am


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