My System : Windows 7 Ultimate 64-bit, 8GB ram, Adobe Flash 10,1,53,64, JavaVersion 6 Update 20, Browsers : Chrome Plus 184.108.40.206 (default), Firefox 3.6.3, Safari 5.0 (7533.16), IE 8.0.7600.16385.
The problem happens in EVERY browser on my system, at the random intervals described above. I have attempted to resolve this problem myself by doing the following...
1) Reformat/reinstall entire operating system (only takes about 30 minutes and I do it once a month anyway).
2) Cleared all browser caches, uninstalled/reinstalled Flash/Java, uninstalled/reinstalled all browsers except IE.
I'm pretty sick of the problem. When you combine this issue with the others such as white screens, partially-loading screens, and other things, these games are pretty damned frustrating to try to play. This does NOT happen on any other Facebook game outside of gameshs games. I have a couple of other games installed to my account and they work as fine as they ever have. I never see the reloading/refreshing loop or the white screens or the partially loading screens.
Please advise. This appears to be something on your end. There isn't much else I can do except describe the problem as best I can and hope for you guys to fix it.